Sample & Mold
As the product is customized and need to be produced, we will charge sample cost, but if the sample is unqualified, the sample will be free. Or after you placed mass orders, we will refund the sample cost.
Yes! If the quantity is big, our company can afford part of the mold cost.
Delivery time & after-sales service
It is usually 20-30 days after the confirmation of design drawings.
Generally it is 20 -30 days after the goods have arrived. Therefore, you need to inspect the goods in time after they arrive. If there are any quality problems, please contact us in time.
Yes, every defected products will be replaced and the cost be refunded by us. If it is urgent, we will send new ones to customer immediately. However, it would take some time for the first production. Then almost zero bad feedback from our customers.
Payment Terms
T/T(For big order, 30-90 days can be acceptable), PayPal, VISA, E-checking, MasterCard.
About quotation
Please send us information for quote: drawing, material, weight, quantity and request. We can accept PDF, ISGS, DWG, STEP and so on, nearly all the file format.
Please send us information for quote: drawing, material, weight, quantity and request. We can accept PDF, ISGS, DWG, STEP and so on, nearly all the file format.
If you don’t have drawing, please send the sample to us, we can quote base on your sample too.
If you just have a picture or some ideas, please feel free to contact us. Our experienced engineers can also help you figure it out.